Well for starters the headline in the source^ reads
27 News Troubleshooter: Woman blames Dell for missing online classes
and not Ubuntu causes a girl to drop out of college.
The OP has chosen to stop at the following line
Quote:
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27 News contacted Dell, but the company has not responded to us yet.
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And I will continue quoting the article highlighting what's required, as I find that misleading for those who will not go to the source mentioned at the end of the article.
Quote:
However, we think we've helped her get back to school.
Verizon says it will dispatch a technician to try to assist her accessing the internet without using the Windows-only installation disk. Verizon says its high-speed internet does indeed support Ubuntu, but some advanced features and installation disks clearly don't work with Linux.
MATC also says it promises to accept any of Schubert's papers or class documents using whatever software she has installed.
Schubert's computer came with Open Office, a word processing software package that is compatible with Microsoft Word. She says she wasn't aware it was compatible. MATC promised to show her how to save documents in compatible formats so she could enroll in online courses again.
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When students see her using her Ubuntu laptop for her course, hopefully, it will bring about some awareness that there is life without Microsoft and their products.