Guide to get support for Aakash tablet PC after pre-order

Posted on 05-01-2012

The ultra low-cost tablet Aakash a.k.a UbiSlate 7 has consistently made it to the headlines over the past few weeks. Recently, sales had hit a record 1.4 million pre-bookings, arguably becoming India’s most popular tablet so far. DataWind, the developer of the low-cost tablet, are going to set up three new factories in the country in order to meet the massive demand. The upgraded version of the Aakash tablet, UbiSlate 7+, has also sold out till February, and you may have to wait another few months to lay hands on the tablet.

The popularity of the Aakash tablet is indubitable. However, in our previous coverage of the Aakash tablet, we had criticised DataWind’s evidently poor support system. A number of people are unable to locate their Aakash bookings or didn’t know how to cancel their bookings. Many users have also complained about delays in delivery. The revision of the tablet names - Aakash is now UbiSlate 7 and Aakash 2 is UbiSlate 7+ - has added to the confusion. Well, if you are also among the baffled Aakash enthusiasts, we have got a few pointers for you.

There are two official DataWind websites, dedicated to the Aakash tablets --- www.aakashtablet.com and www.ubislate.com.

Aakashtablet.com features all the important information with regards to the Aakash a.k.a UbiSlate 7. If you want to check out the UbiSlate 7 specification details, click here.

The UbiSlate.com has all the details about the much-awaited Aakash 2 tablet. The website is more detailed as compared to the aakashtablet.com. The UbiSlate site has details about the UbiSlate 7+ specifications, features and accessories.

Both the websites have DataWind’s helpline no. 1800-180-2-180.

You can send your queries at supportin@datawind.com

Also, you can contact DataWind directly at their contact us page. All you have to do is fill up the basic information with your query. Visit DataWind’s contact us page here.

If you have booked your Aakash tablet through NCarry.com, you can contact them via their helpline number – 1800-103-3155. It’s notable that the helpline no. is open from 8am to 8pm.

Unfortunately, neither DataWind nor NCarry.com has any online tracking system for the Aakash booking. Hopefully, DataWind works on overhauling its support system and ensure users are not left in lurch after booking the tablet.

If the above information does not help you get answers to your Aakash queries, try your luck at our forum, or share your experiences with other Aakash enthusiasts in the comments section below:

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  • 2012-05-21 Skbasha

    No way to track the order.  Whatever way mentioned in the article, nothing is working.

  • 2012-05-08 Manojchakraborty

      i booking  aakash  tablet date on 29/4/2012 id no PM29F477939 kindly reply  me.  my  mail id  manojchakraborty304@gmail.com

  • 2012-02-22 Rick Prajas

    when i will get my ubislate my email id is rick.prajaspraveen vyas plz tell megmail.com 

  • 2012-02-14 sourav shaw

    mein jana chata hui mujha aakash tablet kab tak milaga mail me at shawshyamsundar@gmail.com

  • 2012-02-13 Tonrayghoghachi

    i ordered aakash 2 ,i want to know wether it has g sensor and accelorometer or
    not email tonrayghoghachi@gmail.com

  • 2012-02-13 Krishna Gawde

    Hi sir, Maine Aakash Tablet Booking kiya hai muze tablet kab milega. mera booking id:-PM65A5E hai. pls inform this no.:-9773532049

  • 2012-02-02 Maha143143

    I have booked akash 2 on dec  19th but i didn't received till now.what have to do?

  • 2012-01-23 sunil

    i have booked aakash tab latest version on 18/12/2011and my booking id no. is "pmf66ef6058c" i want to know about the status of the delivery of tab thanks.i have submitted this querry on 8 jan 2012 if still you don't provide any positive responce pls ignore my comments and don't give any website if you are unable to solve any querry thanks again sunil.

  • 2012-01-23 Sazyd

    Dear friends,

    Please dont hurry to buy this Tablet. We have not even seen it and also dont no its market. please dont waste your hard earned money in buying bull shit things. please wait for some more weeks, some of our INDIAN companies are going to launch very good,Cheap and best TABLETS.
    Have heard DATAWIND name earlier before in your life? Its a just publisity and marketing stunt. Till we regtet what a shit of crab we have purchased(wasted our money) this foreign company would have made Billions of rupees, (THINK).
    Please... please... please dont waste your money.. Please see the Bride befoe you marry her..
    INDIA gareeb hai.. issey aur gareeb mat banao..

  • 2012-01-22 Shashank Sharma

    I have booked aakash2.......7" Android 2.3 Tablet tablet.. booking ID is PMD71AC4D057...when I will get a delivery......reply soon.......

  • 2012-01-22 aditaya singh naruka

    SIR,i was booked my ubislate7 in dec 2011. my booking id no PMD31522F1FD. when will i get a delivery please tell me as soon as. MY contact no. is 9928428417 or 8824323933 or my email id is aditaya.singh1996@gmail.com

  • 2012-01-22 charan thumma

    i am booking in dec 24/12/2011 my booking id no PM1CD22

  • 2012-01-21 Gautham

    Hi
    sir this is Gautham from bangalore as i have booked the Akash tablet over the phone on 30th November, booking No.MM20925 they have told that i'll get the confirmation via email and i have not received any further details pls let me knoe how to get it.
    With regards
    Gautham
    +918951807559
    +919481262821

  • 2012-01-21 Harpaljit Singh

    i have booked ubslate 7+tablet under booking no PM8C975AEAB5.WHEN I WILL GET IT.

  • 2012-01-21 vino0d kumar dubey

    sir i have booked akash 2nd tab on 17th dec my booking no is pm98261a6bfa kindly inform me would i get it or not my mobile no is 9810737849

  • 2012-01-20 Ankita Agrawal

    i have filled the form of prebooking aakash tablet 2 many times but the email which they are sending to me doesnt contain the booking id. what i should do plz help me my email id is agrwlankita.31@gmail.com

  • 2012-01-20 keju panjwani

    i have booked 2 tablet for ubislat 7+ on november month my Order No. is 4409164409171

    Tell me When it's delever
    My email Id Is keju_panjwani@yahoo.co.in.

  • 2012-01-19 balaji

    Dear Mr.Chander bedi pls give u r number i will tell how to use this,,,

  • 2012-01-18 k lakshmi naga

    i am booking in dec 18/12/2011 my booking id no PME 1D2D

  • 2012-01-18 Chander Bedi

    i just received my aakash tablet . I do not know how to operate the same. Please help.
    Please tell how to proceed after switching on the power

  • 2012-01-17 Satyabrata Samantaray

    Request to revert back regarding the delivery of my booking id no. PM94161513EB of Ubislate 7+.

  • 2012-01-16 Raghu K.M

    how many days are they remaining to that tablet come to my hand. please replay me............

  • 2012-01-16 M samiuddin khan

    Posted by M samiuddin khan on Jan 16,2012

    sir, have u a good day..I am a middle class person and it was out of my reach to get an andriod tablet with sim card slot facility, I booked ubislate 7 on online site from datawind and I got the booking ID is PM4FC8BD67ED. Sir I like to know that what is the procedure , shall I pay the amount at the time of delivery or what , and what is the procedure of delivery and when you deliver it , as you mentioned on the site that it is available on demand , i am eagrly waiting it, so please send it immediately for which I shall ever thankful to you. thanking you sir, M samiuddin khan..

  • 2012-01-16 M samiuddin khan

    sir, have u a good day..I am a middle class person and it was out of my reach to get an andriod tablet with sim card, I booked ubislate 7 on online site from datawind and I got the booking ID is PM4FC8BD67ED.
    Sir I like to know that what is the procedure , shall I pay the amount at the time of delivery or what , and what is the procedure of delivery and when you delivered it , as you mentioned on the site that it is available on demand , i am eagrly waiting it, so please send it immediately for which I shall ever thankful to you.
    thanking you sir,
    M samiuddin khan..

  • 2012-01-16 deepthi

    hello sir...
    we have booked akash on 19th..
    but we did not receive confirmation to my cell...
    bt received through mail....
    wen we will get pc......

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